Before you begin
Your Customer API integration must allow the requested site, line, source, and time range. Only Friendly Tags marked for export are available. The browser workflow is the same on Linux, Windows, and macOS.
Export the data
- Open Dashboard > Data > Counts & Tallies.
- Select the site and line in the Dashboard scope selector, then choose the machines to include.
- Choose a preset or custom time window and select Load.
- Use Summary > Export CSV for one aggregate row per approved Friendly Tag.
- Use Downtime Events > Export CSV for downtime rows when the downtime source is enabled.
The finished file is saved to the download location configured in your browser.
Verify the export
Open the CSV and confirm that its site, line, machines, and time window match the selection shown in Dashboard. Aggregate exports should contain only approved Friendly Tags; downtime exports should contain only events visible for the selected scope. If expected data is absent, reload the same selection and review the integration's export approvals and effective limits before widening access.
Understand export limits
The selected window cannot exceed the configured maximum time range, and tag data uses at least the configured minimum aggregation interval. The result limit caps the rows returned in one loaded export. Narrow the time window or machine selection when the limit is reached.
Customer API settings show the effective limits. Contact your Wavac account administrator when the integration requires a policy change.
Protect the file
CSV files can contain production-sensitive information. Store them in an approved location and share them only with people authorized for that customer, site, and line.